Privacy Policy
This Privacy Policy describes how Gentleman’s Quarters Barbershop ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
5. Mobile App
Data Collection in the Mobile App
In addition to the information collected on our website, our mobile app gathers specific data to provide a personalized user experience. This includes:
- User Profile Information: When creating a profile, users may provide information such as a username, password, biographical information, and links to social media profiles.
- Device Information: The app may collect technical information, such as device type, operating system, and app version, to ensure optimal performance and troubleshoot potential issues.
Data Protection and Usage
We use industry-standard security measures to protect your data, including encryption of personal information during transmission. Personal data collected in the app is solely for functionality and personalization purposes and will not be shared with third parties unless necessary to fulfill a service request or comply with legal obligations.
USE OF THE PLATFORM
You must be at least 18 years old to use the Platform. You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You agree not to:
Access or use the Platform for any unlawful purpose.
Attempt to interfere with or damage the Platform.
Use automated systems (bots, scrapers, etc.) to access data.
Account
To access certain features (such as booking, memberships, or payments), you may need to create an account. You agree to:
Provide accurate and complete information.
Keep your login credentials secure.
Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate this Agreement.
Bookings + Cancellations
When booking services through the Platform, you agree to the following:
Appointments must be scheduled at least 1 hour in advance (unless walk-in availability applies).
Cancellations made less than 24 hours before an appointment may be subject to a cancellation fee equal to 50% of service cost.
No-shows may result in forfeiture of deposits or membership credits, subject to cancellation charge of 100% of service cost.
Memberships + Cancellations
If you purchase a membership or subscription:
Terms, benefits, and renewal details will be disclosed at purchase.
Memberships may renew automatically unless canceled 30 days prior to the renewal date.
Refunds are provided only per the Company’s policy, stated in membership agreement.
Payments
All payments are processed through SQUIRE, Stripe, and as of Jan 1, 2026, will be processed through Boulevard.
You authorize us to charge your payment method for the total amount of your booking, membership, or purchase.
All prices are listed in USD unless otherwise noted and are subject to change without notice.
E-Commerce and Retail Sales
Retail products and gift cards (physical and digital) are typically non - refundable. Some situations may warrant a refund, at managers discretion.
User Content
If you submit or post content (such as reviews, photos, or testimonials):
You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content for promotional purposes.
You agree that your content will not infringe any third-party rights or contain unlawful material.
Intellectual Property
All text, graphics, images, logos, and software on the Platform are owned or licensed by the Company and protected by copyright and trademark laws.
You may not copy, modify, or distribute our materials without written consent.
Disclaimers
Services are provided “as is” and “as available.”
We make no warranties or guarantees regarding availability, performance, or suitability of the Platform or services offered.
To the fullest extent permitted by law, we disclaim all liability for damages resulting from use or inability to use the Platform or services.
Limitation of Liability
Our liability to you for any damages shall not exceed the total amount paid by you in the last 6 months prior to the claim.
We are not liable for indirect, incidental, or consequential damages.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our office at:
Gentleman’s Quarters Barbershop
117 State Street
West Columbia, SC 29169
(803) 504-0053
For additional information about TCR compliance, please check out the links below: